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Member Home

Member Home

This is the main account page and the first area you'll be at after logging into your account. From here you can easily navigate around to change your account information, edit your FAQ, or get your latest messages.

My Account

My Account

This is where you go to setup all of your basic account information, including how you want your messages and transfers to be handled.

Messages

Messages

The messages page works similar to your email inbox. You can click on each individual message to get the full details including notes and Caller ID information. Click on the speaker icon to listen to the digital audio file of the phone call.

Email Notifications

Email Notifications

Maestro Messaging can send you an email whenever a message is received, a call is transferred, or an appointment is scheduled. You can setup your account to copy all emails to another address, such as one of your employees.


Click here to see an example email message.

Agent Script

Agent Script

The agent script is where you put the instructions for our agents. You can change the way we answer the phone, and even add a closing for the end of each call.

FAQ

FAQ

We allow you to provide up to ten FAQ's so that our agents may respond quickly to your customers with informed answers.

Employee Directory

Employee Directory

Adding employees will allow them to receive messages. Each employee can have specific message and transfer instructions.

Queries

Queries

Any queries that you call in to use for personal assistance can be accessed from this page. We even provide you with the links incase you wanted to access the information.